Piano Lessons FAQs – Common questions about learning piano with Musiah

Welcome to our FAQs page.

If your question is not covered here or on our How To Videos page, please contact us.

Account & Billing FAQs

• Why do we ask for payment details during signup?
• Who can use a Musiah Plan?
• How do I change my plan?
• How do I update my card or payment details?
• How do I cancel my subscription?
• How do I re-activate my account?
• Why do some credit cards experience issues when signing up?
• Refund Policy

Education FAQs

• Why choose Musiah as my piano teacher?
• How much do I need to practice piano?
• How does Musiah encourage students to practice piano?
• How long will it take to complete the entire Musiah course?
• What level of playing skills will a student achieve through Musiah?
• Will I need a private piano teacher while learning with Musiah?
• Why is it important to learn music theory?
• Will I need to purchase any books to learn with Musiah?
• Easy Mode – What is it… and should you use it?

Equipment FAQs

• Minimum System Requirements for Musiah
• Can you learn to play piano on a keyboard?
• What kind of MIDI keyboard do I need for Musiah?
• Can you use Musiah with an acoustic piano?
• Can I install Musiah software on multiple devices?
• What size is the download?

General FAQs

• What is Musiah?
• What ages is Musiah suitable for... can adults learn piano with Musiah?
• How much do piano lessons with Musiah cost?
• How do I get started?
• What is The Musiah Story?
• Why was Musiah developed?
• Why is Musiah important?
• Will the Musiah piano lesson software be upgraded?
• How does Musiah monitor my progress?
• Will I receive feedback from Musiah?

Technical FAQs

• Software Installation Instructions for PC
• Software Installation Instructions for Mac
• Download Issues
• Keyboard detection issues
• My keyboard stopped working in Lesson 01
• How to test your MIDI keyboard (PC and Mac)
• How do I access the lessons?
• How to start my first piano lesson with Musiah
• I am stuck on the Play all 5 Cs question
• Keyboard latency and computer performance issues
• How to calibrate your mouse to reduce latency
• No sound from my computer speakers / headphones
• No sound from my iPad