Our Usual Support Hours Are:
Australia: Monday-Saturday from 8am to 4pm EST (GMT+10)
USA/Canada West Coast: Sunday to Friday 3pm to 11pm PDT (GMT-7)
USA/Canada East Coast: Sunday to Friday 6pm to 2am EDT (GMT-4)
During those times, we'll do our best to respond to your inquiry within 1-2 hours. If your request comes in before or after those hours, you'll still get a top-notch response, but it may take a bit longer as we may be sleeping, eating, or actually (gasp) spending time with our families.
Trinity Hall, 43 Cedar Avenue
Hamilton HM12, Bermuda
In case you’re wondering why we don’t provide a phone number, this is because we can provide much clearer, more specific answers to your questions in writing. Having said that, we do sometimes call our customers if their circumstances are such that a phone call is the best method of communication.
How To Get Help
Before you submit your inquiry: Please Check out our FAQ page. If your question is not listed there (or below), then please submit your inquiry.
Ten Common FAQ's
Current Musiah Cutomers: Please enter the email address associated with your Musiah account.