Contact

Our Usual Support Hours Are:

Australia: Tuesday to Saturday from 8am to 4pm EST (GMT+10)

USA/Canada West Coast: Monday to Friday 3pm to 11pm PDT (GMT-7)

USA/Canada East Coast: Monday to Friday 6pm to 2am EDT (GMT-4)

 

Outside of these hours, we do check our emails occasionally. Please be assured that if your matter is urgent, we will endeavor to respond as soon as possible. Otherwise, we will respond on Tuesday morning from 8am EST onwards.

 

Physical Address:

Trinity Hall

43 Cedar Avenue

Hamilton HM 12 Bermuda

 

Phone Contact:

In case you’re wondering why we don’t provide a phone number, this is because we can provide much clearer, more specific answers to your questions in writing. Having said that, we do sometimes call our customers if their circumstances are such that a phone call is the best method of communication.

 

How To Get Help

Before you submit your inquiry: Please  Check out our FAQ page. If your question is not listed there (or below), then please submit your inquiry.

 

Ten Common FAQ's

 

Current Musiah Cutomers: Please enter the email address associated with your Musiah account.

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What people say about Musiah

 

Musiah is an amazing revolutionary product that puts the piano within reach of everyone! It is incredible that now anyone can undertake piano lessons in the comfort and privacy of their own home (by themselves)! This is not only a practical blessing to the whole world, but it also addresses as series of issues and essentially some significant barriers that prevent people from learning to play instruments or specifically the piano. For example a few things that prevented me from playing the piano in high school was; fear of failure, fear of embarrassment, uncertainty about finding a good teacher, how long I will last, financial resources, cost of lessons, return on investment, the piano itself! The list just went on! However with Musiah all of these issues were addressed with a single high caliber product and first class customer service - Simply Amazing!

 
 

Michael Koureskas (adult student) - Watsonia, VIC Australia

 

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